GCTraders ("we," "us," "our," or the "Company") is committed to protecting your privacy and safeguarding your personal information. As a provider of automated copy trading services through the MetaTrader 4 platform, we understand the importance of maintaining the confidentiality and security of your personal and financial information.
This Privacy Policy applies to all services provided through our website (gctrader.net), our copy trading platform, MetaTrader 4 integration services, our Telegram channel (@gctradersmam), and all related services. It outlines how we collect, use, protect, and manage your personal information in accordance with global data protection standards and financial service regulations.
By using our services, you acknowledge that you understand and agree to the collection and use of your information as described in this policy.
Our operations are governed by multiple regulatory frameworks to ensure the highest standards of data protection and financial service provision. We fully comply with the General Data Protection Regulation (GDPR) 679/2016 (EU), which sets strict standards for personal data protection and privacy rights. Additionally, we adhere to various financial services regulations, including Anti-Money Laundering (AML) directives and Know Your Customer (KYC) requirements.
As a financial service provider, we are required to maintain certain information for regulatory compliance, risk assessment, and audit purposes. This includes maintaining records of your identity verification documents, financial transactions, and trading activities for specified periods as required by law.
When you register for our services, we collect personal information necessary to verify your identity and comply with regulatory requirements. This includes your full legal name, date of birth, residential address, and government-issued identification documents. We require this information to prevent fraud, comply with anti-money laundering regulations, and ensure the security of our platform.
To facilitate our copy trading services, we collect and process financial information including your MetaTrader 4 account credentials, trading account numbers, and broker information. Your bank account details and payment information are processed securely through our authorized payment processors. We maintain detailed records of your trading history, transaction data, and account balances to provide our services effectively and meet regulatory requirements.
Our copy trading service requires monitoring and recording of your trading activities. This includes your trading patterns, position sizes, leverage settings, and risk management preferences. We analyze this information to optimize our copy trading algorithms, ensure compliance with risk management policies, and provide you with detailed performance reports. Your trading data is also used to calculate fees, generate statements, and maintain accurate records of all trading activities.
To maintain platform security and improve our services, we automatically collect technical information when you use our platform. This includes your IP address, device information, browser type, and operating system details. We track login activities, platform interactions, and API usage to detect and prevent unauthorized access, improve platform performance, and enhance user experience. This data helps us identify and resolve technical issues, optimize platform functionality, and protect against potential security threats.
Our primary use of your information is to provide and maintain our copy trading service. This includes executing trades, managing your account, processing transactions, and maintaining accurate records of all trading activities. We analyze trading patterns and performance data to optimize our copy trading algorithms and provide you with detailed performance reports. Your account information is used to authenticate access, process payments, and maintain security of our platform.
We actively monitor trading activities to manage risk and ensure compliance with our trading policies. This includes analyzing position sizes, leverage usage, and trading patterns to prevent excessive risk-taking and maintain platform stability. Your trading data helps us identify potential issues, implement appropriate risk controls, and maintain the integrity of our copy trading system.
We use your contact information to send important service updates, account notifications, and trading alerts. This includes changes to our services, maintenance announcements, and regulatory disclosures. If you have opted in, we may also send educational content, market analysis, and promotional materials relevant to our services. You can manage your communication preferences through your account settings at any time.
To provide our copy trading services effectively, we work with various trusted third-party service providers. These partnerships are essential for platform operation, payment processing, and regulatory compliance. Each third-party provider is carefully selected and bound by strict data protection agreements.
We partner with specialized service providers who help us deliver key aspects of our platform. This includes payment processors who handle financial transactions, cloud hosting providers who maintain our infrastructure, and analytics services that help us improve platform performance. These providers are contractually obligated to protect your data and use it only for specified purposes.
Our copy trading service requires integration with MetaTrader 4 and various brokers. We share necessary trading data with these partners to execute trades and maintain account connectivity. This includes account credentials, trading instructions, and performance data. All data sharing is conducted through secure channels and governed by strict data protection agreements.
As a financial service provider, we may be required to share information with regulatory authorities, law enforcement agencies, and government bodies. This includes reporting suspicious transactions, responding to legal requests, and complying with regulatory audits. We only share the minimum information necessary to meet our legal obligations and maintain detailed records of all such disclosures.
Protecting your personal and financial information is our highest priority. We employ comprehensive security measures to prevent unauthorized access, maintain data accuracy, and ensure appropriate use of your information.
Our platform utilizes advanced security technologies including SSL/TLS encryption for all data transmission, secure server infrastructure with regular security updates, and robust firewalls to protect against unauthorized access. We implement multi-factor authentication, maintain encrypted data storage, and conduct regular security audits to identify and address potential vulnerabilities. Our security systems are continuously monitored and updated to protect against emerging threats.
We maintain strict internal security protocols governing access to user data. Our staff undergoes regular security training and follows detailed procedures for data handling. Access to user information is strictly limited to authorized personnel on a need-to-know basis. We maintain comprehensive logs of all data access and regularly review our security procedures to ensure continued effectiveness.
Under data protection laws, you have significant rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data.
You have the right to access your personal data, request corrections to inaccurate information, and receive copies of your data in a structured format. Through your account dashboard, you can view your trading history, update personal information, and adjust trading preferences. You may request detailed information about how your data is being used and can object to certain types of processing.
Upon request, we will provide your data in a structured, commonly used, and machine-readable format. This allows you to transfer your information to another service provider if desired. This includes your trading history, account information, and personal data.
While certain data processing is necessary for providing our services and meeting regulatory requirements, you can withdraw consent for optional processing activities at any time. This includes marketing communications and non-essential data collection. Note that withdrawing consent may affect our ability to provide certain optional services or features.
We maintain clear policies regarding how long we retain different types of data. Our retention periods are determined by regulatory requirements, business needs, and data protection principles.
Account information and trading records are retained for a minimum of five years after account closure, as required by financial regulations. This includes identity verification documents, transaction histories, and communication records. Technical logs and platform usage data are retained for two years to support security monitoring and service improvement.
Marketing-related data is retained only while you maintain an active subscription and consent to receive such communications. Upon account closure or withdrawal of consent, marketing data is promptly deleted unless required for regulatory compliance or legitimate business purposes.
As a global service provider, we may transfer your data to servers and service providers located outside your country of residence. We ensure all international data transfers comply with relevant data protection laws and maintain appropriate safeguards to protect your information.
For transfers outside the European Economic Area (EEA), we implement Standard Contractual Clauses approved by the European Commission and ensure receiving parties maintain adequate data protection measures. We regularly review our data transfer mechanisms and update them as regulatory requirements evolve.
We regularly review and update our Privacy Policy to reflect changes in our services, regulatory requirements, and data protection practices. When we make significant changes, we will notify you through email, platform notifications, and our Telegram channel (@gctradersmam). The updated policy will be posted on our website with a revised effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes constitutes acceptance of the updated terms.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through our website (gctrader.net) or via our Telegram channel (@gctradersmam). Our dedicated support team will assist you with privacy-related inquiries and data requests.
For formal privacy complaints or data protection concerns, you may contact our Data Protection Officer who will investigate and respond to your concerns. You also have the right to file a complaint with relevant data protection authorities if you believe your privacy rights have been violated.